Service isn’t a new trend or fad. It’s always been key for equipment manufacturers. But it’s even more important today because there’s real pressure on the production manager and the engineering team to handle interventions quickly and get things done to a schedule – if they’re forced to shut down a piece of equipment, the whole show stops.
Through its new adaptive approach to after-sales support the company is offering customers an individualised plan built around one of three core service options. Each of which has been carefully constructed to reflect the frequency and degree of service activity, the operating environment and production seasonality. Latest News >